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Ordering From Aqua Art |
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Ordering From Aqua Art |
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Phone: Order Line:
(800) 995-9164 Product
Questions: (707) 642-7663
Most of the items are in stock and will be shipped within 3-5 business days. If an item is out of stock, you will be informed of the expected shipping date. A few items have a 2 - 6 week lead time. Shipping is calculated by: Size & weight of order; Service requested; Distance shipped. Generally, items are shipped by UPS Ground Service. UPS 3rd Day, 2nd Day Air and Next Day Air are available at your request, for additional charge. Larger items are shipped common carrier motor freight. We do not ship to PO Boxes
For fastest delivery, use Mastercard, Visa, Discover, money order or cashier's check. Personal checks are accepted; orders will be held until checks clear. Orders are subject to freight and insurance charges.
Copies of manufacturer's warranties are available upon request. For a copy of the individual manufacturer's warranty, give us the item number and description. All manufacturer's warranties are passed on to the consumer.
Some pumps are shipped ready for "hardwire" installation. Consult local building codes for correct installation method. "SJ type" cord sets are available upon request when ordering.
Returns accepted within 30 days of purchase with prior authorization. Call Aqua Art for an RMA number. No returns will be accepted without proper authorization and the RMA number clearly marked on the box. Returns must be unused and in their original packaging, only. All returns must be shipped prepaid. There is at least a 15% restocking charge on all returns. No refunds or returns on: cut media, medicine, nets, netting, or food. Insurance & freight charges are non-refundable. |
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